Thats just insane for a person being 5 days late to make a payment. Thank you for your picture submission. Martha Stewart Decker Accent Chairs - Solid Wood, Wingback , Deep Seating Armchair Living Room Furniture Modern Contemporary Style Sofa Decor - Bedroom Lounge, Beige : Amazon.in: Home & Kitchen. We are the largest hot tub retailer in the . #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. We have to have the tub filled by a pool company as we are on a well and can not do it from our well. Probably due to illegal aliens working there with no leadership. They are all under 5k. Aqua Living Factory Outlets. BUYER BEWARE!!!!!!! "Adding this distribution and warehouse location just down the road from our current facility will free up much-needed manufacturing capacity," Hatley said. Find manufacturers and suppliers in the most extensive searchable database in the industry. The clinical presentation is variable and most commonly includes symptoms of anemia, such as fatigue, weakness, skin paleness and shortness of breath. Your new hot tub is a major financial investment. Make sure to buy from a company that has in-house service or local service that you can verify. I know now why they cheaper than other tubs. My husband who has experience in a cool industry you could tell that it was used and had been repaired so they were dishonest with us from day one. I have had my hot tub for 3 years and it has been nonfunctional for about 1.5 years. The display area is 344.16 x 193.59mm, so it fulfills the creative space's needs and ensures the fineness of color images and lines. We did our looking around at several showrooms, but so glad we found Aqua Living on the web and decided to take a look. I've had two hot tubs prior to this one and didn't experience any problems other than the cover needing to be replaced. In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. Average of 54 Customer Reviews. doesn't rain in Phoenix much, so i didn't notice immediately. In early July, we rec'd a 34.5" tall panel for a hot tub, which is NOT what was ordered (54.5" tall). LPI Inc. builds our entire line of products from our 320,000 square foot manufacturing center, and ships nationwide to our retail stores. Please contact ***** at 423-349-2969 to discuss possible solutions. After seeing their 1 star review rating I have to say that is too high. I have had nothing but problems with this tub since then. ), then we have the best 4 person hot tubs for you! Upon receiving it home and after the installation I realized that what I purchased is not what I received. We are the largest hot tub retailer in the United States with over 50 locations across the country and offer financing options for many of our spa products. However, that date kept being pushed and finally the hot tub was delivered in Dec 2021. Even the smallest cracks and scratches in your hot tub can compromise its safety, comfort and performance. They have been absolutely amazing from start to finish of my hot tub purchase and set up. They are a subsidiary of the larger LPI International, which comes out of Tennessee. On January 7 2023 we went to get in the hot tub and discovered the water was cold and found a tripped breaker. 506 Twin Oaks Dr, Johnson City, TN 37601 United States. The original terms for the financing loan were for 18 months, the balance remaining is primarily accrued interest and late fees. Text Size:millwork district dubuque apartments why did jillian leave workaholics. A new work order has been created to diagnose possible pressure issue, with the direction of replacing any removed insulation. ukrainian military patches; silicone sealant disadvantages; lpi aqua living; June 22, 2022 . 52,990.00 5,000.00. fun diy stuff; hamster maze kit; did teeturtle make unstable unicorns; the true black tarot deck; warp brothers storage bags; from beijing with love watch online a ruin of roses series in order More LPI, Inc. View our support video guides, documentation, and spa owner's information for everything you need to know about owning any of our products. An air lock occurs when air gets stuck in the plumbing lines of your hot tub. Jets are one of the best parts of the hot tub. Im in Colorado and order a spa last year. So you better learn to work on it. The cover was so misaligned that i can see through the center into the tub. See details. Use RevDex to write a review Reviews Above Ground Pools, Hot Tub Dealers, Hot Tub Manufacturing AQUA LIVING FACTORY OUTLETS AQUA LIVING FACTORY OUTLETS Reviews ( 10) Management will be reaching out to the customer shortly to further discuss. I spoke with Tonya in Johnson City in early October and she stated she would take care of it and let me know when the panel will be repaired. He Told me I should just find the part on another website. From the sales people, to management, to the repair department, this company has ABSOLUTELY NO INTEGRITY. I don't think Dr Wellness has a tub anywhere near 20k. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Here well discuss common problems and how to address them. LPI said to discard the incorrect panel and they'd correct this error. 1.3K views, 4 likes, 0 loves, 0 comments, 1 shares, Facebook Watch Videos from Aqua Living Factory Outlets: #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. lpi aqua living. Upon delivery we found the tub was missing the glass balls, filters, and headrests that went to the hot tub. I submitted another warranty claim about the magnets, the stereo not working, and several of the lights not working, in addition to still not having the replacement enclosure parts. The reason for the change remains uncertain, however, the brands they market have remained the same. Still gathering info on the tub my friend got. The right tub can make all the difference to your mental and physical health. * I know nothing about these names but I think they are linked by distribution or "factory outlet" marketing ? I have now stepped up the phone calls to every other day in the hopes of making progress. I told them in December ill either be in a hottub or filing a case at the court house against them. Been using it for a little over a year now, no issues yet. They are made In Tennessee under a number of names. We accept payment through Paypal ONLY, the fastest and safest way. @kenmcenany- did you ever get your hot tub? Its not how most major manufacturers do it, but that is how they are going. This is required per the written warranty section in your manual. I remember seeing them 2 years ago at a trade show in New Orleans and was shocked at how cheap they weee wholesale. When a technician installed it, he found that the touch pad didn't work. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Because they are built cheap. We apologize for the frustration you have experienced. One of those you get what you pay for. They just promised free hot tubs if you bought one and it snowed on Christmas. Tuff Spas is a rotational-molded hot tub manufacturer established in 1999 by CEO and Founder Dave Midkiff. If I could give zero stars I would. Very sketchy but they have no problem charging me monthly payments while I am left to wonder if this is even a legitimate company. I had very similar situation. Cailley Hammel. Browse a huge selection of Hot Tubs & Spas and many Spa Accessories available from reputable brands such as Dr. Wellness, Catalina Luxury Spas, Hudson Bay, and Plug & Power available at affordable prices from Aqua Living Factory Outlets. ************. Scotty Baker . Plus we noticed the cover is missing foam entirely in a section from poor manufacturing and were told it only had a 90 day warranty and to buy another one FROM THEM for over $500 that would suddenly have a 5 year warranty. Spa Repair & Swim Spa Maintenance, Some Common Types of Hot Tubs and Popular Spas, The Best 4 Person Hot Tubs Top Home Spas in 2023, 5 Unique Valentines Day Hot Tub and Spa Experiences, Are Swim Spas High Maintenance? The better maintained your tub is, the longer your investment in health & relaxation will last. I received no communication from lpi, but after a couple weeks I received glass balls and headrests in the mail. Discover the wellness and relaxation that a hot tub or spa can bring to your home with Aqua Living Factory Outlets. Pool Professionals Pipeline is a robust jobseeker education program to attract new talent to the aquatics industry. They are owned by Watkins Wellness. In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. We called LPI, INC on Monday 8/21/22 and canceled our purchase and delivery. 8 Perimeter LED lights. Early on I was told to expect a delay due to covid. They began drafting 50.00/month from my disability account on the 3rd of the month, yet reported to the credit bureau that I was in collections. $ 5,199.00 $ 4,699.00. I dont think Dr Wellness has a tub anywhere near 20k. He stated as seen on page 2 of the 7 pages, that the bar is built in and shouldn't be an issue. Have something to share about AQUA LIVING FACTORY OUTLETS? In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. Customer Reviews are not used in the calculation of BBB Rating. Beat local competitors. This profile is powered by Birdeye. . Ok going to be 3 weeks .3 weeks go by call to check hasn't been built yet will call when it is another 2 weeks he calls its been built but won't ship till I pay balance they wouldn't even ship it to the store ok I I ask the balance he gives it to me I think to my self that seems high but ok I drive to the store new guy very friendly takes cash gives me the receipt when i got home they hadn't taken off the deposit i put down call the store he can't help me call the rep spend 20 minutes expaining what happened finally he saw there mistake another 2 weeks they call its in I go get it something told me to check it it was damaged the person there took pictures and I took pictures they said they would call the manufacturer and I called the dealer dealer sayyou have to email warranty department I do that and they say ok they will take care of it 4 months later have not heard a thing the dealer wanted a review wow why would anyone want a bad review maybe the owner of the company LPI will read this and take care of it 3 of my friends have bought new hot tubs not from aqua living poor communications and follow thew buy the way it took a month to get refunded the over payment. Please let us know if it does not meet your needs. View Aqua Living's profile on LinkedIn, the world's largest professional community. So it's mickey moused back together. I was told last year by a supervisor that the tub is my issue not theirs. 347 total complaints in the last 3 years. LPI, Inc. Johnson City, TN1 month agoBe among the first 25 applicantsSee who LPI, Inc. has hired for this roleNo longer accepting applications. Needless to say after spending $7447 on this Hot Tub I went off on him and he hung up on me. We apologize for the delay. Visit Website. My electric usage has gone from about 8kWh per day before the tub to over 55kWh per day since its been turned on. It appears that access is not available on two sides of the spa. Nearby homes similar to 2519 Saddlebred Ln have recently sold between $320K to $460K at an average of $145 per square foot. lpi aqua living. Take a virtual of one of our Aqua Living Factory Outlet showrooms. My purchase date was 10/30/2020, We were promised delivery By February 2021. We purchased an aqua living spa November 2021. We purchased a swim spa in March 2022 from a local dealer in Pensacola, under the agreement that a damaged corner panel would be replaced under warranty by the company (LPI). but communication is key to success. This tub is clearly a lemon that is costing me a fortune in electricity and has numerous failed components and issues from the factory. Take a virtual tour of one of our showrooms. When I contacted customer service I was informed I needed to file a warranty claim through their website, which I did. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. Just wondering cause I just ordered one. Cover sagged almost immediately! Add the luxury of a brand-new spa, or hot tub to your home today. We purchased a SPA from LPI, Inc. in June. He removed the front panel (which is damaged), and noticed no wire was connected to the touch pad. How did you get rid of it? Stay away from Catalina Spas!! I asked if there was something that could be checked, like a sensor. I'm sorry but when I pay $6000 for something I expect it to work for more than 2 years. After months of waiting, yes months we finally got it delivered. Fortunately, its relatively easy to restore the wooden panels around your hot tub. BBB Business Profiles are subject to change at any time. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. Kendrick Content 2023. Amy takes a trip to LPI's new facility in Johnson City and finds about about the company's acquisition of Catalina Spas. an outstanding level of service, and prices that cant be beaten. Its also something you want to keep for several years of enjoyment. If your bathtub has jets, regular cleaning can prolong their proper functioning as well. Unfortunately, LPI, Inc is having trouble finding a capable technician for the customer's repair. This is due to breaks in payment and paying less than the monthly minimum. By focusing on the motions and movements of the program . Spa shock is an oxidizing product meant to neutralize contaminants and improve the appearance and smell of your hot tub water. But it also says aqua living gives lp financial the full rights to defer or extend payments upon buyers request. Re: Curious about LPI / Aqua Living / Dr Wellness. Spa Repair & Swim Spa Maintenance. Yet, our baths are about so much more than aesthetics. With time, even the finest wooden hot tub cabinet is going to show signs of age, including fading, rotting, and staining. You know things are going on drugs, abuse, neglect, unhealthy conditions, etc, but the other parent denies everything you confront them with, or has simply skipped town with the kids. Learn more about Birdeye, Patient Feedback: Why Doctors Need to Ask For It. SWIM SERIES At the end of August, LPI, Inc. , a hot tub manufacturer operating from three east coast facilities and producing a variety of acrylic spa brands, announced it will be transitioning away from wholesale dealers and going to a 100% retail direct model in the United States in 2021. It was so bad that it froze up the cover and caused the tub to blow the motor twice. However, no one indicated that all of the accrued fees or interest were no longer your responsibility, nor was a new finance agreement with terms signed. I ordered it July 15th. I'm still in my first year of owning this joke of a hot tub. Sincerely, Aqua Living Factory Direct is . They said that we canceled using him and did not (mind you he is the only person who has tried to help us). Every time I call back I end up on hold and nobody ever picks up the call. Caldera is not part of LPI at all. I read the fine print on the contract and it says if your payment is late there will be a 15$ or 5% late charge if I dont make a payment even though it hasnt been delivered. In the end my 4,200$ hot tub will cost well over 8,000$. During the pandemic, I lost my job and worked with LPI on payment arrangements. The reason for the change remains uncertain, however . Our demand continues to far outweigh our capacity., This demand led LPI to make what Hatley says were very tough decisions about the future of the company. Note that complaint text that is displayed might not represent all complaints filed with BBB. If youre someone who demands the best of everything, premium features like those are a need, not a want. Find a location that works best for you. I placed an order for a hot tub cover replacement from LPI. Body awareness: For a person living with depression caused by a chronic disease, or someone worrying about recovering, aquatic therapy is a good way to redirect the mind. With detailed information on each of the hot tubs,you will discover new features and what to lookfor when picking out your dream spa. . They suggested I take the panel off of the hottub and check the connections- like I am a hot tub mechanic. Learn more about what aqua therapy is and the many benefits these programs deliver. If your hot tub is damaged beyond repair or youre replacing it with a new one, you need a plan for removing and disposing of the old one. I have now been reassigned techs 3 times including one who didnt show up at all for our scheduled appointment and now one that doesnt even live in my state. Through a series of four on-demand courses and two live-virtual events, attendees can learn the necessary leadership and management skills needed to elevate their career. Factory Installed Ozonator - INCLUDED. Seating: 3 Gallons: 350 Weight: 945 lbs. on 5 Unique Valentines Day Hot Tub and Spa Experiences, on Are Swim Spas High Maintenance? We look to resolve this as quickly as possible. View customer reviews of LPI, Inc.. Leave a review and share your experience with the BBB and LPI, Inc.. . Manufactured with 6 individual spacious shelves for storage and organization. Provincial ease meets rustic refinement in our dust aqua accent cabinet. Christina Hall Director at Aqua Living Ltd - AquaLiving.co.uk Greater Portsmouth Area . LPI, Inc. recently announced its acquisition of Phoenix-based Tuff Spas and its patented hard-top cover. All products are proudly made in the USA. A solution has been advised and implemented, with a contingency if it does not resolve. For 15k or whatever he paid for it he could have gotten almost any brand he wanted. LPIs second manufacturing plant in St. Petersburg, Fla., has not reached its production ceiling, meaning dealers who carry LPI swim spas will be unaffected. I am now paying out of pocket for repairs to my spa, even though it is under warranty. The issue with the panels is correctly outlined as a warranty issue. They are made In Tennessee under a number of names. Browse Aqua Living Factory Outlets' wide range of affordable, high-quality hot tubs and spas. If you have back pain, especially lower back pain. For more information on how to properly research and purchase a hot tub then make sure to look at our hot tub buyers guide pages. Get the best hot tubs at the best prices! BLUETOOTH EARBUDS WASH Cleaning Pen Brush Anti-clogging For Wireless Earphones F - $14.63. . I have had absolutely NO luck in contacting the salesperson, Scotty Baker at LPI Inc. to set up a return of the cover. I told him I paid $7447 for this Hot Tub and all Im getting is a run around by the manufacturer, So he was the next person I called. To ensure your filter is doing its job youll need to clean it on a regular basis (every two to four weeks) and occasionally replace the cartridge (every three to six months). lpi aqua living. Only he didnt actually fix it. Plumbed using 100% Anti-Fungicide tubing to prevent nasty bacteria back-up in plumbing lines resulting in cleaner water and less chemical use Proudly Made In The USA Specs: Gallons: 200 Weight: 680 lbs. I purchased a tanning bed in 2017 for 2300.00. Did you return your unit? Filters are an essential part of keeping your hot tub water clear and pleasant. Thanks for the comments the site has a big array of models and I'm not sure we are talking of Dr Wellness or Catalina, Every thing that company touches is garbage, bests words I can use to describe LPI is..dumpster fire. BBB Business Profiles generally cover a three-year reporting period. ****** ***** When calling them back the person on the phone is rude and made me wait about 10 minutes. 78 were here. One of the easiest ways to protect your investment is a hot tub cover. It was a unit that had a damaged enclosure, but the dealer assured us the damaged parts. I told them I knew I was out of warranty, wasn't wanting anything free but needed to know who to call. 3 Beds. ), then we have the best 4 person hot tubs for you! Read about common Hot Tub high limit switch problems and their solutions at Aqua Living Stores. Our new, exclusive focus will be our Aqua Living Retail Stores, in addition to some Canadian and international dealers, he says. I then filed another claim about a month later because they didn't replace the front panel. Give away 20,000 free hot tubs lol. Easy, done. Im feeling scammed as I paid for mine already, too! When shopping for a hot tub, the number of choices can seem overwhelming. Fill out the form to download your instant rebate and FREE buyers guide! At Catalina Spas we believe in an overall approach to health, exercise and relaxation. Numerous emails and messages went unanswered to **** from customer service. 2,550 Sq. While cracks can cause leaks, scratches can cause discomfort for users and become grooves for collection of debris and bacteria. After roughly 6 months I finally received the filters and enclosure panel, and a repairman was sent out to diagnose the stereo. It is made out of medium density fiber board offering great durabiliy and strength, increasing product life span. Screen Printing and Embroidery for clothing and accessories, as well as Technical Screenprinting, Overlays, and Labels for industrial and commercial applications The right chemical mixture is critical in keeping the water quality of your spa at a safe and pleasing level. Upgrade Your Experience Hot Tub Pergola $ 4,995.00 5.00 out of 5 Swim Spa Steps 0 Cantilevered Umbrella $ 299.00 0 Cover Valet $ 249.99 0 1 2 6 Next This is the bomb!!!!! We are proud to provide an oustanding level of service, quality products, and competitive prices. What else is the plan. Here well look at the reasons a leak might occur and what you can do to stop it. I had a cheap Dreammaker spa prior to this I purchased thru Wayfair with zero issues in 6 years of ownership. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I own one of these tubs. Its already three weeks past the original estimated delivery date!! LPI has so far sent me a subwoofer and a main diverter valve (not needed). When I contacted the dealer I was referred to lpi directly. At Aqua Living Factory Outlets 0ur spas introduce new levels of comfort and relaxation into your life. The customer representatives have been nothing but roadblocks and excuses. Submitting a response indicates a willingness to work with customers to make things right. 215 were here. We called our Citi card reporting fraud and the charge was reversed conditionally on 8/19/22 and under investigation. I have never been lied to so often by so many people in my life. Every interaction with this company is terrible. International Association of Better Business Bureaus. We are proud to provide American Made quality hot tubs. If I don't replace the cover soon, my current hot tub will not hold up through the winter season up here in New Hampshire. After all, opportunities for long soaks in the hot. Without a doubt I will never purchase anything from this company ever again. The variety of hot tub styles, which are offered at a range of price points, enables almost anyone to have a spa-like experience, Aqua Living2023-02-28T13:08:49-05:00February 27th, 2023|0 Comments, If there are only a few people you plan on inviting into your hot tub (lucky them! You were advised that the payments would be acceptable. From the grocery store to the park to family road trips, your dog is always by your side. Read our guide to get an idea of where to start when setting up your new hot tub. Learn about proper usage and installation of spas and bathtubs from our installation instruction manuals and informational videos below. Sometimes less is sometimes more, and hot tubs are no exception. I received the cover in early December and there were NO metal strips built in. Read more about 5 Ways Hot Tubs Improve Your Health! I have a Huion H610 Pro V2. Browse a huge selection of Hot Tubs & Spas and many Spa Accessories available from reputable brands such as Dr. Wellness, Catalina Luxury Spas, Hudson Bay, and Plug & Power available at affordable prices from Aqua Living Factory Outlets.