Thanks for the insight! Tell me, how can one judge a black polyester dusty bag with Chanel silk screened On it, real or fake?! I had listed a brand new with tags NFL brand ladies shirt, which was purchased as part of a bundle of 4 total items. Ridiculous amounts of time finding, listing and sharing until my fingers are numb. what I found most frustrating about posh Sellers is they dont put much /any information in the description, they post terrible pics or only one picture and then they act put out when you ask them questions ! Well they locked my account. I told Mercari theyd lost a very valuable, and honest seller. Two more things: If youre selling fakes knowingly, stop it. I wish the authenticators on PM knew how to authenticate!! Its that easy. Welcome to #thePoshLife, a blog by Poshmark! When I came to the realization they were at best as bad as ebay, that is when I deleted my account. I didnt expect a response right away from the seller, of course, due to the holidays, but after the New Year passed, I commented to ask her if everything was okay(I figured she may have been away for the holidays). I have never had this problem before so when the buyer left me a comment asking if I was going to ship I was confused and looked into the matter post office is a little behind updating and I felt so badof course the one time I dont wait in the long line to get a receipt!!! I am an honest person and would never think about trying to rip someone off. If you go on your desktop, does. My best friend is a dermatologist and she identified them. NO PROTECTION FOR SELLERS AT ALL!! Second ship raise this year, also 20% is a huge chunk. I received a movie in the mail. You never know .it might get some traction. Im still using POSH as my secondary selling site but I still depend on eBay I've been selling on Mercari for 2 months. Right now I am in PANIC!I have been in Poshmark for some 3 years and about 2 I decided to make it may official business, I went well for a while but all of a sudden sales got to a halt. Hate the damn things. My new thing due to scammy people- I video tape with the label as I package it- take pics as well incase someone wants to try to say otherwise condition!! I would make most of my sales during the bewitching hour 5:00 a.m. If I shared my items at 4:30 a.m., it was too early in the morning. I dont defend the behavior whatsoever,by anybody. I only had my closet for a few months and sold (basically for free 5 items. Well PM has not ruled on the case yet but I am disheartened by this and trying not to let it get me down. Its insane, now that they have grown there needs to be rules for top rated sellers. People offer half the price for a listing. Later, Alexandria. Hi; well I am a guy with closet after closet filled of brand-name clothes. I find that no matter how many followers I solicite, no matter how many shares etc, sales are very very low! Dont need the stress. I've done a little research and decided I was ready to expand to other platforms. Youve pretty much sums it all up. Good luck!! And she is, of course entitled to her feelings, opinions and thoughts in regards to Posh. On the sales page across from where is says order status their is a drop down that says Problem?Order Inquiry When you click that drop down one option will say, report a problem with a return. Here you'll find everything from Posh Tips to exciting new app updates. and PM sided with her completely and after I blocked her scamming butt, she gave me a horrible rating and tried starting drama with me. Our blog covers the best tips and tricks you can use to make the closet of your dreams. How to delete your Poshmark account using the mobile app. NOT GOOD. Did you click on a market that you have no items listed in? Summary. When she received it, she filed a case with Poshmark help stating that the zipper didnt work. Will I need to invest in Adwords and really push the marketing side with Shopify? So.. she seems to be a bit of a problem. You are preaching to the choir as I agree with EVERYTHING you said. Dont beat yourself up! If the Shared successfully banner doesnt pop up, then youre in share jail. I would recommend starting your own Shopify store or selling on Depop. As a buyer of poshmark I found that items I bought werent quite as described every time I purchased 3 x I figured hey thats what you get for buying on line but this last one was a doosey! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Im staying with PM for now but after reading all these comments, it sure is sad to know there are folks out there that will take advantage of others and ruin items they send back-just, wow. Thanks for starting this thread. I dont have time for social selling. I did notice that a lot of the items being sold seem high endish. Its ridiculous. Ill suck it up. I always record the items the day I ship it and provided it to Poshmark stating the shoe was in new condition and I didnt see no flaws BUT they still sided with the buyer. If I waited to share my items at 5:30 a.m., I missed PoshMarks prime time hour. Around march check out this person page only to find out they list on poshmark, but make sale on FB.I only made 2 sale mostly Bebe dresses NWT and I didnt want to sell anything else for $10.00. They chased the small sellers who built ebay out. My rating had fallen to like, 98.5! No thanks. This last time I ordered was past the 7 day mark and Poshmark would not let me cancel it from their website. All offers expire in 24 hours! I cant even use Poshmark at all it wont even let me make an account. Sick of it! What is interesting to me is I will click on the hosts of various parties and some of them dont even have any items to sell or they have nothing to sell in their closet that matches the party which is odd to me. I never bothered to fight that it just wasnt worth my time and the stress. As I type this reply, I feel like Ive had PTSD for the past week. These are the people you rush to the post office for so you can get their item delivered ASAP, but thenonce they get it, they dont even bother tomark it as received. Im glad to hear that it worked out for you though! I really need to cancel it because I made a mistake in ordering. These women go into closets and post pictures of an item and others proceed to criticize every aspect of the listing. Why in the world would I need a store credit for a store where my account is suspendedyeah makes no sense to me. They sided with her & I got a damaged coat back. I encourage buyers to ask questions. I get that. You can access it here: https://shopstylaphile.com/products/ebook-how-to-ditch-poshmark-and-start-your-own-e-commerce-business. Great article!!! I think poshmark wants you to do all the work, and after sharing, it seems no one even sees it. Thanks! My daughter emailed them to find out how to get the bag back. It was $20 for a pair of handmade Sterling Silver earrings posted at $38. Definitely open to better options! I am trying to decide if I should block her from buying any future items from me. Protection needs to be across the board for both buyers and sellers. Quite a deal, but not shocking, given some of the buys Ive picked up on various platforms. Now I found thus blog because I was severely harassed today for no reason by a random person. Its just leaves you with a totally violated and helpless feeling. Dont get me wrong, a LOT of people have great success on Poshmark, and you might end up being one of those people. Just a chime in- you can flag comments (theyll pop up asking if its harassement or offensive) and posh will take it right down! If you get close to that, or exceed it, you run the risk of getting locked up in Poshmark share jail. I have had it authenticated on a coach forum and also directed her there to ask her own questions and concerns so they could show her what makes it authentic and also pointed her to information/articles. If I had an inexpensive small item, I still got charged the $7.95 or whatever even if it really only costs $4.00 to ship. If I get banned because of this comment. And guess what? Everything you experienced is what Im going through now. I even take photos of distressed details on jeans, even though that is the design. But then I read BigCommerce and the others will automatically integrate with Instagram and create my Instagram shopnot sure. Whats the name of your store? People leave comments on how ugly my stuff is and how they have a similar item and telling people to not buy it but she has never bought anything from me. I was waiting for proceeds from a sale that went to the wrong bank account. Then I noticed people only offer a fraction of that. If I didnt like it, or it didnt fit, well, I knew the rules when I made my purchase, and would have just passed it along to a friend or something. From the left-hand menu, select My Closet Insights. I sell ONE or TWO items per week. Its all I ever wore. The jeans were brand new and never worn. I wont be on here much longer. For other nice things that I dont want to deal with, I use The RealReal. Manish Chandra has surveyed the landscape and knows its not pretty. (Theres a little I have to say that I have been on the site for only 6 months and have experienced all that you spoke about! Poshmark is an e-commerce marketplace where users can buy and sell used, new, and vintage clothing and accessories from individuals and boutiques. Im no longer involved in e-commerce, but I just wanted to wish you success with the book. My PM days are done!!! Privacy Policy. I always say that the truth always comes out. Posh customer service is wishy washy coming to what they accept to return or refund. Ive been really happy with their decision-making once I learned I wasnt powerless in the face of a handful of unscrupulous buyers. Can you give me your thoughts on tradsey? I will now only buy on TheRealReal. So Ill start by saying Im Newish to poshmark. Anyway, if I sell it will be through the local consignment store because of the bad apple buyers that ruin online selling. Create a new listing to be automatically entered to win. I found it incredibly frustrating to put so much effort into photographing items that buyers wanted to lowball. In the return screen I contact Posh stating I got a damaged return (now unusable/sellable) and hear crickets. Not so. When Posh closed the case and has the buyer return it. Poshmark features millions of sellers, and dozens of categories depending on clothing styles and designers. Im a slave to Posh, a cog in the machine. I havent had a single sell! It seems like Poshmark hasnt taken a real interest in their brand promise. I use my blog, social media, and Google Ads to drive traffic. Wow, this is very eye opening! The ridiculous reason why!? I have come to the conclusion that: 1) they are run by bots and no real people work there, 2) if they DO have real people, they are all 20 years old and complete idiots, 3) Elon Must just bought them and 4) regardless of the preceding suppositions, their customer service by ANY definition absolutely SUCKS ROCKS. Guess what I got back? And on a Sunday, today on a holiday weekend????? People called you a whore because you declined an offer?! The other time the buyer was just full of it, but you know, I really dont want to have unhappy customers. I believe many of these problems could be fixed with genuine concern in the form of superior customer service. Im done for good this time. Select Account Info. Too many scammers and creeps!! Is this not consumer fraud? It was a surprisingly emotional experience to realize I fell for this. Im done with them! it just seemed like one more time consuming event that I could not commit to so I didnt. You will have to either spend a ton in ads or have one heck of a social media following already built if you want to get real traffic. I know for a fact its authentic but Im afraid if for some reason Posh allows the buyer to send it back I wont get MY bag but something else (or completely damaged). Bethany I agree with you. The Seller must have gotten a real bargain and no wonder she cant wear wedges because she probably couldnt get them on either! Thank you so much, Wow! And I was also trying to express that dealing with problem customers isnt just a Poshmark thing. Like thats my fault, Uggg so another frustration I had a buyer who is also a seller spend over a $150 with me my item is priced perfect however online china takes photos off American websites and list items dirt cheap however when you click buy on the china site it says out of stock, thus happens so much when I ship my item I do so in another box otherwise I desk with buyers saying they seen it online for way cheaper thru refuse the allow me an explanation I have two items now held up because the buyer seen it somewhere cheaper then what I pay wholesale I have went to the sites and click buy you cant its always out of stock now these two items are being held why posh looks at the retutrn if everyone priced check like this online there wouldnt. If you are in share jail, Poshmark will not allow your account to share items for 24 hours. I guess if you get all your items for a $1.00 its worth it. But I had sent about 5 items just previously to sending that dress and one after the other gave me 5 stars and glowing remarks!!! It just shows that they lack the protection for you since you were loyal to Poshmark for couple of years as a Top Seller. There is no protection for sellers for false claims. ad that I had dumped out a small portion of the pigment when I bought it and hadnt touched the rest since. After a week, Poshmark came back to my daughter and told they had cancelled the transaction,the reason, not that it was not authentic but rather they were unable to authenticate it? I continue to ask the buyer to work with Poshmark directly to return and she keeps asking questions and complaining about the authenticity. Reason #4: Poshmark is a massive time-suck! It looked nothing like the photos in terms of fabric or even color. Reading the latest Q4 2021 Earnings Call transcript, all focus remains on reporting how much time users spend on the platform (social activity). For instance, I pumped out 5386 shares in a single party once. Once you enable Vacation Hold, a banner will be displayed on your closet AND every listing will be marked as Not For Sale. Poshmark should look at your selling history, there is no way a seller would send an item with holes on it and literary, obviously, used after selling 100 new and high quality/5 start rated items there is no way on earth that we as a seller would do that. Im not sure how long that takes since that was only a day ago. You can get back to sharing tomorrow. I used to sell on eBay about 20 years ago. even though I like /love a lot of the clothes on Posh I think a lot of people didnt take it seriously enough. I truly love so many people I have grown to know that I doubt I can ever leave completely but ebay is looking easier, less time consuming, and oddly enough less annoying. Im surprised I continued. You MUST state this in your ebay description or else the wrist band is useless. With mercari, I sold a drone that was worth ALOT more then my asking price ($300), and I had barely used it at all so it was in new condition. So, when it happened to me, I was shocked. Scroll down and select My Seller Tools which will then bring you to My Inventory Report. This countrys healthcare is the biggest scam. !! Good luck with your site! I came across a whole network of victims within Posh after nearly being scammed by Julie. I actually block more people per day than I end up following because of rude behavior. I am so frustratedfor $20! Hi, I came across your post and loved it because it describes how I feel with Poshmark. If I want to give my items away, then I would have put them at the end of my driveway with a sign saying Free. I havent had any major complaints, I do research the buyer or seller before doing any business with them.I have also tried Depop, but still fairly new there. A Posher purchased a very unique top from my closet. The sellers ask higher prices on their used items because Poshmark takes 20% of the sale amount for their own fee. Go find one of those and dont lowball a seller who has higher prices. For example, (real experience; comment section): Buyer name (myself): dhampyre And if you get a one star, no one sees that either. I tried to explain to Posh why would I send a dress like this with snags knowing this would be the outcome?!!! and what really shocked me was the trolling! If you have any ideas as to whether or not anything can be done, I would greatly appreciate it. I just figured, since it was such a huge time commitment, why not commit that time to myself and my own business? I just shipped out a new, unworn item to the buyer who obviously decided they didnt like it and claimed it was worn and with pilling! In my fifth purchase attempt, the item was promptly shipped and received. While I did enjoy the social aspect of meeting some really great people on Poshmark, the amount of time I was spending on the app was ridiculous. Now I think I have to. Hmmm! Do you have your listings as final sale? Because that is another person who you have no control over. I dont know too many things that are just off about POSH! I just joined poshmark. Ive been called every name in the book even after being very nice! There will be no listing fees and a low commission of 2.5% on sales made. Ed The Reselling Rider 751 subscribers 1.7K views 10 months ago Poshmark closet disappeared? The strap of one shoe was completely rubbed off as though sandpaper was taken to them. my poshmark closet disappearedoffice furniture liquidators chicago June 14th, 2022 mazda 3 2021 bose sound system Besides that this site is for those who have quit Posh, not those singing its praises! This person just received the top and either didnt like it or found out it didnt fit her and wanted her money back. That didnt happen, either. Well duh they are used. I do not care for bartering over my items. I have been on Poshmark for 1 1/2 years and went full tilt and have over 1300 sales, Each one in blood, sweat and tears. Ive had people tell me they have no time to answer my questions and I found that very shocking considering that as a seller Im always happy to answer questions but to save myself the time and aggravation of digging out an item to answer a question I try to make sure that when I posted my Posh closet I put aside a day or two to get it all done at one time. My daughter wanted to make some extra money so she decided to sell some clothing. Honestly thought I would get same respect I give, and if not from the buyer; at least from posh support. I tried to reach out to them, but it didnt matter! My bag was ripped by the buyer (maybe she regretted her purchase). Then the ppl who complain about something get their money back and I get my money back but they keep my item so they get it for free Bc customer support is RIDICULOUS! People who are used to buying fast fashion junk (and Zara is definitely fast fashion, cheaply made junk) need to stop making lowball offers on quality designer items. LOL eBay is the best way to go in my eyes anymore or Facebook community yardsale. So far from the truth. Wow!! Lowball offers on everything, nasty comments, you name it. I like people to be sure an she said it will fit just mail it to me ! I think its awesome you offer free returns. I contacted Poshmark stating the item was brand new but I just received a generic response If there are any problems with your returned order when you receive it back, please go to your order in the App or website, tap on Problem/Order Inquiry and report the issue through the Report Problem with Return. button. The problem is that there was no problem with the item to start with! The description stated that there was a small, barely noticeable stain under one arm of the dress. Very frustrating, Jeanette, I hope you see my comment. aint nobody got time for that as sweet brown would say. Heres the bad experience I had that was the impetus for my Poshmark departure. But then again, who isnt? This is exactly how I feel. Wow. The jar was 3/4 full. Im now balancing poshmark, other platforms & starting my own site. Thank you for suggesting Shopify, I am strongly considering it now. I was a fulltime seller on ebay from about 2003 until 2007. She probably had buyers remorse I thought. Listing photos showed otherwise. Then it seems as if only certain people share certain people items. Then I came across a buyer. I have done so well on Poshmark that at this time Im not gonna let one bad apple ruin the bunch. Pants were fine when I sent them to her, wondering what she couldve done to them. Luckily a friend bought it but for $100 so i lost 200+ IT insane- thats when I found out that people do that- they buy sometime to wear fora special event- and damage it on purpose after so they can validate a return,.. Posh does nothing dor its sellers and it is super time consuming. I see that I have active offers, but I dont know how to accept them and how do I get paid? Bought it and didnt bother with the site until cleaning out after Christmas and thought Id try selling. I wasnt able to sell the drone in fact I could barely give it away. They would shut down our paypal in a heartbeat if buyers complained. Still cannot seem to delete my account though, and really dont want to be associated with a company who is not accountable to their sellers, has no basic business ethics, and ridiculous customer service. Whats really unfortunate about these subreddits is that theres no option for a critical discussion that cuts to the heart of the matter, which is that Poshmark is a really poorly run business. and who is CLEARLY either: 1. pulling a bait-and-switch with her own damaged bag (again, in her one photo, you cant even see the entire bag, whereas I have 8 photos of my bag in the listing) OR I quit Posh but then caved and signed up again. I emailed Poshmark Support and asked the question but havent heard back from them yet but I dont see how they can make a seller make them an exclusive. Im giving major deals & passing on my discount ( trying to get a small margin if i can but on there its hard!) If youre using a Poshmark bot to share your items, you have the power to pump out a lot of shares in a short amount of time. Thanks Sydney. That is letting someone else control your life. So after 8 days and no help from them, I deleted my items and cancelled the one sale and left a detailed message for the buyer, who, if she has any kind of brain, ought to have the sense to look on other selling sites if shes interested in my item. Yes it takes a lot of time to sell on the platform that Poshmark created, but you can sell on Poshmark for sure!!! Congratulations on your new book! Ive been doing okay overall It hasnt caused me to throw the towel in just yet but it was definitely better than Ebay . Also until I learned how to use the closet and the bundle features I was getting discounted prices all over the place when I didnt want to ask for prices so I learned how to just click and buy it instead of bundling it. Omg! I bought a domain from GoDaddy and just now started on Shopify. Ive read her comments and potential buyers have asked for photos of the actual jacket and some other ?s. Im @relovestyle (come say hi) and I will NOT be leaving Posh anytime soon. To make one of these listings available for purchase: click the "Edit" icon on the listing details page > select "Mark as Available.". Theyre not gorgeous, staged photos theyre photos for record. Im so upset and POSH will not return my emails. Nothing bad. Yes, if you count the number of hours you spend trying to sell a $10 pair of pants, you definitely havent earned a profit.