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Check out the songs that made the Spotify Packing Playlist! , Stock up now on essential shipping supplies for the holiday season and beyond.. Check With Those Who May Have Received It, 5. However, if your package was delivered to a package forwarder, it can take several weeks for the package to arrive. Keep in mind that you have 3 business days to resolve their issue before they can ask eBay to step in to help. Press J to jump to the feed. Tip. Why Did My Package Go Farther Away, USPS? Learn about shipping and packaging rates on eBay. "Latest Update: your item has been delivered to an agent for final delivery in PALMDALE, CA 03550 on January 18, 2023 at 10:36 am." Sellers said they believed they had fulfilled their duty and could do no more to prove they shipped the item to the customer. Delivered to agent just means it was handed off to someone authorized to take a package for the recipient. In the email you received telling you the buyers issue, select See request details. In this situation, this is something that wouldve been done on purpose, so you should already be aware of this applies to you. @TweedyLandThis might help you as you can email them with questions about the delivery https://www.usps.com/help/contact-us.htm, I already wrote in support of the USPS, but they promise to answer until mid-January :-), The customer received the package on November 25th and he informed me in a letter: "Praise the Lord it showed up here today. How can you purchase postage through PayPal without Ebay? The buyer has not received the parcel and requires a refund. So, 1 business day is ample time for them to actually hand the package off to you. var m3_u = (location.protocol=='https:'? Report that your item hasn't arrived. That status (according to a Google search, could mean just that). How Late Does FedEx Deliver Packages, and How Do You Get a Refund? almost forgot to mention that, I don't live in USA and I use PO box for shipping. If the order has a total cost (total of item(s), shipping and tax) of . USPS uses the delivered to agent for final delivery message when the package has been delivered to a third-party, who is authorized to receive mail on your behalf. Most of the time when someone accepts a package on your behalf as an agent for you they are going to want to seek you out and give you your package just as quickly as possible. Remember, this package (after this message pops up) has been handed off to someone that doesnt work for the USPS (as a general rule) and isnt going to have the tools or technology necessary to update your tracking information moving forward. Guess I will wait untill tomorow to call ebay and get this closed. If they arent someone thats typically allowed to handle your mail, they will not receive it. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Yes, you read that right. Your position is unchanged in strength. Youll need to provide new, additional information to back up your appeal. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Trademarks are only used for nominative fair use and are property of their owners. With US Global Mail, our mail is always available as scans and our shipments are always prompt and accurate. Find out when you can expect your item to arrive, and get information on free shipping. Delivered to agent is not the same as delivered (tendered) to agent for final delivery. In order to be protected, tracking must be from one the shipping carriers integrated with eBay and must include the date you shipped the item, the date it was delivered, and the address it was delivered to. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); If your address has a mailroom or parcel lockers, this is the first place Id recommend checking most commonly, this is where its at. USPS Package Tracking Not UpdatingWhats Wrong? Discover how to find, collect and pay for items that are available to pick up in your local area. The error in tracking still shows but usps is telling me the customer has the package. if (!document.MAX_used) document.MAX_used = ','; if (!document.MAX_used) document.MAX_used = ','; What should I do now and what can I hope for? If eBay closes the case on behalf of the buyer, you could receive a defect that may affect your seller standard. Essentially, it allows you to do things such as: If you receive a lot of packages from USPS, its certainly worth signing up for and can help prevent packages from being delivered to an agent in the future, when possible. If it requires a signature, the item isn't being left if I can't physically put it in somebody's hands that live there. Outside of those exact kinds of situations, though, you really shouldnt see this popping up in your tracking info. Its final status is "Delivered to Agent for Final Delivery", and nothing happened after it. They can then relist the item and you can buy it again with the correct address. In this case, the parcel will either be handed over to some local staff or your local post office. What is Overnight Shipping USPS and how much does it cost? However, the actual agent the driver delivered to is themselves. Search Results | what does delivered to final agent for delivery mean. Now those orders are stuck as "shipped" as the system is not recognizing that packages were delivered. Your item may still be in transit. ..if you are shipping from Russia to Indiana, the agent is the customs agency who processes the package through international customs, so sounds like the parcel is still in customs. Secondly, delivered to agent for final delivery isnt typically used for other members of your household, such as other family members. No, this message means that your package is either about to be handed to your agent or has already been handed off and is going to be sitting there waiting for you just as soon you arrive. Failing to ship on time can lead to your item arriving later than the estimated delivery date. eBay will review the details and get back to you and the buyer with a resolution within 48 hours: If you dont agree with the decision, you can appeal by providing new information within 30 days of the case being closed. If the order has a total cost (total of item(s), shipping and tax) of high value items (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), it should also show the signature confirmation of the recipient. I do not understand what this delivery status means, who this agent is, and why the parcel has not been delivered to the addressee for a week already. Payment disputes can take the form of a chargeback or other type of dispute. Find out what to do if your item hasnt arrived by the estimated delivery date. If you aren't there, then I'll leave you a slip stating I tried delivering it. I will call usps in the morning but just wondering if someone knows. Select the carrier you used from the dropdown list. Communication with the buyer before he or she asks eBay to open a request is the best way to try to resolve the issue. document.write ("'><\/scr"+"ipt>"); The result is no package. Usually, I put my name on a package and an address of a warehouse. With a virtual mailbox from US Global Mail you get a permanent physical street address you can use to receive all of your mail and all of your packages (from any carrier or provider) no matter how often you move or where you move to in the future. As mentioned earlier, it would be best to contact your local post office first, so they can look up all relevant information about the packages delivery. 12.00 shipping or so it is a larger box. Of course, your local post office employees can also be considered agents that are able to accept packages on your behalf as well. But they don't have to disrupt your businessor your profits. Youll also see your response options: Youll need to provide tracking within 3 business days of the request being opened, if you havent done so already. Additionally, USPS sometimes marks delivered to agent for final delivery when they actually still have possession of the package. ok, I see now you're located in Russia, as the poster below stated, "delivered to agent" may mean it in US customs. i.e, a place where the mail is delivered to a central place and then distributed? Still, if you want to be 100% certain that this situation isnt ever going to plague you, its a good idea to consider signing up for a US Global Mail account. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Increase sales with eBay's Global Shipping Program, Check out this video to understand how dimensional weight is measured when shipping. So, its possible the package may actually arrive straight to your door from USPS the following business day. Some examples of agents that USPS may have delivered to include: There are two important things to be aware of, however. The shipping address is correct. Clearly, I can't do anything in person to resolve the issue. Published December 8, 2020. Bidding on an eBay auction is a great way to get the item you want at a bargain price. Holiday shipping is now in full swing, check out these helpful shipping tips! '&charset='+document.characterSet : '')); My understanding is that this means the package was left with someone other than the addressee like someone else in the household or a neighbor. To track your package online, follow these instructions: Visit the official USPS website. Since they are no longer able to track it or handle it in any way, the exact timeline depends on the agent in possession of the package. In the event of a standard delivery to authorized agents at your home, for example, youll be able to expect your package to be sitting there on your kitchen counter or dining room table when you get home. Most of the time thats not going to be a huge problem, as its not like the USPS mail carriers are going to be handing boxes from Amazon over to just anyone and everyone walking by your street assuming that they are your neighbors and that they have a good relationship with you. Enter the tracking number, or if you dont have it, the date you shipped the item. Of course, if the authorized agent that received your package for final delivery was a trusted neighbor or coworker you might have to wait a little bit longer to get your hands on your package at least until the next time that you see them, or until you reach out to them and schedule a time for you to get your package. Delivered to the agent for the final delivery hi There are several items I bought from eBay, and all the packages have the same text delivered to the agent for final delivery (stuck on it). Our address is Linton Indiana","The postal service claims that the shipping label stated, Indianapolis, Indiana. Nobody wants to be on the hook for anything happening to your package, so theres a lot of incentive for them to connect with you ASAP. They have never missed on any request I have asked of them in the 2+ years.. document.write ("&loc=" + escape(window.location)); In the case of mail rooms, they may be handling delivery for a large number of tenants at once, which is what can cause the delay. If a package is marked as Delivered to Agent for Final Delivery but no one has let you know that they accepted your package for you, and your package isnt where you were expecting to find it, its time to get a hold of the shipping company that handled the delivery (and handed things off to this agent) as well as the company or organization that sent the package to begin with. Some examples of agents may include parcel locker services, concierge, and front desk. I'm an overseas customer and sometimes buy goods from eBay using a forwarder service.Recently, I had a very frustrating experience: my package didn't reach the warehouse. However, you may consider trying out the following to ensure that youre able to get your package as quickly as possible or receive a reimbursement if the package truly is lost. He started his first blog at the age of 11, and has since gone on to start several successful businesses. Now it is clear that the parcel is not misplaced; it is just handed over to some safe hands so that you can easily collect them from the agent without much hassle. Sit back and relax while we do the work. document.write ("