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The ego is lightweight and quiet yes, but that's where the pros stop and you run into all the pitfalls of having to use batteries they die too quickly, overheat and to me feel underpowered. What would you like to do? The entire body and handle of the mower is made of ABS plastic and aluminum. (800) 828-5500 877-754-5999 When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I cant even adjuat the carb on my string trimmer. EGO sent me to a warranty repair facility in Orlando (1 hour from my home). CLOSED NOW. Powered by Shopify, BA5600T EGO 56V 10Ah Lithium Battery Rebuild Service. Arrived and the service tech said they don't work on any electric mowers (even the one brand they sell). Scale confidently, backed by our infrastructure. Find Local Service Center Sign up to hear about new Commercial Series tools and innovations. Count on accurate, real-time location information. To say I am beyond frustrated with Ego is an understatement. Love your EGO tool or a , Contact Information 120 Ionia Ave SW Grand Rapids, MI 49503-4195 Get Directions https://egopowerplus.com/ (855) 346-5656 Customer Complaints 136 complaints closed in last , Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206-2707 403.784.3518 (888) 407-7626 , Use our interactive diagrams, accessories, and expert repair help to fix your Ego Mower . Packed up my lawn mower and went home. CALL BEFORE VISITING: Not all Service Centers repair all RYOBI tools. Phone number was not in service, and apparently out of business. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Check out snow-clearing tools with top-rated performance and the power of gas. Customer Support Call Us For all customer service requests, please call: 1-855-EGO-5656 (1-855-346-5656). Find a echo repair center near you today. Valley Medical Center at OConnor Hospital ESA Service Center , See Also: Medical Preview / Show details. The repair/service/parts business for many companies is more profitable than the initial new equipment sales side. Bill's Lawnmower & Small Engine Repair. Find an HP authorized service center near you. 844-927-3629, Lawn Equipment Technical Support Resources, How to Get Parts for Your Lawn and Garden Equipment. 800-344-3371. (800) 323-9355 Their service is that terrible. Find an E-Z-GO golf cart dealer near you. Find Local Service Center Although i will say i have a battery powered blower and trimmer which i love because i dont use them often. (717) 569-3359 It's all in Google Maps: browse nearby restaurants, find one you like, check out the dining environment, and even make reservations. The echo repair center locations can help with all your needs. (800) 828-5500 I am on my 8th phone call (each with a huge wait) with a rep to replace , Talk with other EGO owners, find answers, and share your tips. Find Local Service Center For all customer service requests, please call: 1-855-EGO-5656 (1-855-346 . Find Local Service Center 801-827-0500 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone) 2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102) All four have the LED fuel gauge and are acting up. I tried another battery, still a no-go. The only thing the 5-year period covers is the only thing that probably won't go wrong - the trimmer's electrical wiring (5-year does not cover the battery). (877) 986-7783 Find My Store. Even when its on its last legs, i can still get a cut in. You will find contact quickly with the information you need. Time to go back and do some homework. $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. The concept for the equipment is great but poorly executed for real world application. WARNING: READ EGO'S WARRANTY BEFORE PURCHASE!!! The CS1804 chainsaw is top rated and worked well - when it worked. This is unfortunate. Find Local Service Center Hopefully you can find a way to repair it. The "deal" part of getting it cheap is these type of risks right here and something that should be factored into what is purchased used vs. new. Online help is always available from our community of EGO users. I can appreciate the frustration but my sympathy is limited. 800-432-3246 However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. My first use of my Christmas present an EGO 4 piece Combo Kit which was more powerful than my old fuel Taylon. I think an electrician might be able to service it for you. Ego Work Glove Large. Date of experience: 02 January 2023 PB Peter B 1 review AU 27 Jan 2023 Batteries are garbage $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. Ugh; better than nothing I guess. Find Local Service Center. Find stores near this location Distance 150 Mi Lowe's Ace Hardware Dealer Service Location All Please ensure your tools are registered. Update: Ego has started to produce updated 21 SP models that have an updated self propel unit that matches that found in their dual battery (premium) mowers. And because Google Maps reroutes based on real-time traffic, drivers can complete trips faster and get more rides in. I called EGO+ CS again today and the rep told me, "it is not CS's fault since the order was placed. Lawn care guides, pictures, and discussions. 800-950-4458 1-877-466-5225 I am starting to suspect they have their own definition of "escalate" that differs from an accepted definition. ECHO USA Dealer Locations | Professional-grade Outdoor Power Equipment POPULAR SEARCHES Chainsaws PB9010-T X-Series US Alabama Arkansas Arizona California Colorado Connecticut Delaware Florida Georgia Hawaii Iowa Idaho Illinois Indiana Kansas Kentucky Louisiana Massachusetts Maryland Maine Michigan Minnesota Missouri Mississippi Montana If drivers get held up in traffic, wait times get updated automatically, putting customers minds at ease. 3+ day shipping. We offer several options to fix your RYOBI product. I finally found one HD the next county over that is one and said theyd evaluate it, but they need to ship it to Phoenix to do so. 2021 Copyrights. About EGO .Environmental , See Also: Navigation Preview / Show details, Ego customer service and replacement parts. Bring the real world to your users with customized maps and street view imagery. 3 times still waitingfor the log in to go through. Lawn care professional here, we field tested an Ego string trimmer, the battery overheated with 15 minutes of use and gave us the red ring of death. Select product category from the above options. Join our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by helping others. Be the first to know about new products, innovations, and offers. Step #3: Detach The Carburetor From The Lawn Mower. Or give a traveler a detailed view of an unfamiliar train station. Almost every ego that goes out the door comes back for a failure. They say you have a warranty then give you the run around two supervisors at that! Rebuild Service for an EGO BA5600Tbattery pack. Find Local Service Center Customer Support For online customer support, please email support@egopowerplus.com.au Australian warranty & enquiries, please contact: 1300-000-EGO (1300-000-346). for pricing and availability. Right after Christmas and after 9 months of usage our 42" ZTR mower just stopped working. Self-Propelled 2-Stage Snow Blower With Peak Power. Press question mark to learn the rest of the keyboard shortcuts. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. Most lawn mower mechanics have a price list for common repairs and charge $45 to $100 per hour for larger repairs. Find Local Service Center Maps helps you give users the context they need with static or interactive maps embedded into your site or app. Look for a picture of a phone on the box (see this video for details: https://www.youtube.com/watch?v=JtLkT5X4MQw ) After 15 uses my trimmer's head stopped loading line, or advancing it, even though I meticulously kept it clean. . 24. I asked for a number in the warehouse to talk with someone there, and was told CS doesnt have the ability to talk with them.I've asked for management follow-up again but have zero expectation of getting a call.End of the day - a great tool is worthless when it breaks and the company is incapable of standing behind it. Check out our library of quick how-to videos. The performance of our battery packs is equal to or better than that of a brand new battery from the OEM but at a fraction of the cost. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. 802-375-2748. I will start by saying that I'm a big fan of EGO products.. My issue is that I was given an EGO edger as a present. How to find echo repair center near me Open Google Maps on your computer or APP, just type an address or name of a place . EGO acknowledged the warranttee for me, and referrred/authorized me to a repair place by email. Contact a location near you for products or services. Find Local Service Center Check out snow-clearing tools with top-rated performance and the power of gas. Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206 . STIHL doubles the warranty if you are a residential user, register the unit at the time of sale with the store (use the touchscreen if they have one), and buy some motomix or STIHL two-cycle oil. Give Praise. 204-331-3082 *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Contact a location near you for products or services. Seems like a very shortsighted thing for them to do to not support these products after the sale. Contact ECHO here. 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Find Local Service Center 8:30am - 8:00pm EST (Monday - Friday) 10:00am - 6:00pm EST (Saturday and Sunday) Not a way to run a company. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We dropped it off around the 28th of December 2022. Find Local Service Center Please ensure your tools are registered. Their warranty is a useless piece of paper. This is why I remain fond of my decades old gas powered equipment. We have been told it has been fixed and that the service provider took it back to Lowes. We'd love to hear all the details. (800) 854-2315 For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. (888) 277-6960 We see that youre on the North America site but appear to be outside the U.S. and Canada. My point is, that if these companies were truly trying to be "green", they would create easily serviceable products and available replacement parts. Find Local Service Center For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. I have tried now twice to bring it to this service center and, despite being open from 7:30 - 4:00 pm on weekdays, it. My Account; My Tools; Orders; Community; Customer Service; Logout; My Account . I have gone the entire summer without the lawnmower. Electric motors are usually pretty easy to fix, generally the issue is just a loose wire, a short, the brushes on the motor, etc. Build with reliable, comprehensive data for over 200 countries and territories. We rebuild all types of EGObrand batteries. Find a echo repair center near you today. POWER+ 56-volt 765-CFM 200-MPH Brushless Handheld Cordless Electric Leaf Blower 5 Ah (Battery & Charger Included) Shop the Set. Anyone can write a Trustpilot review. The EGO Community is a great place to get questions answered, share your ideas and feedback, and give back by helping others. $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. We love hearing from our customers, dealers, and the media. Find Local Service Center I can get 3 or 4 uses out of each before a recharge. We recommend it's best to contact them in advance to confirm . 903-681-7332 The plastic chain guard with tensioner has a plastic peg to anchor it in place, that broke in the first 2 weeks. List of all The Home Depot Service Center in U.S.A. We see that youre on the North America site but appear to be outside the U.S. and Canada. Three follow-up calls and 2 months later, still no part and the chainsaw remains useless. There is no way to get a timeline of any kind. Click here to check your account. They were a bit pricey retail ($5-600) so I thought I'd save by getting one second hand, an EGO LM2000, for about half that price. EGO attempted to set them up as a service site while I'm standing there. USDA Service Centers are designed to be a single location where customers can access the services provided by the Farm Service Agency, Natural Resources Conservation Service, and the Rural Development agencies. Quality gas equipment is designed to be easily repaired. Spare Parts Portal End User (AU) Please click on link to order spare parts for your EGO product Warranty Policy Warranty Policy For warranty service, please contact EGO customer service on Australia 1300 000 346, New Zealand 0508 000 346. (877) 477-6669 Enter a location to find a nearby echo repair center. Find Local Service Center Find Local Service Center. What would you like to do? BBB Business Profiles may not be reproduced for sales or promotional purposes. You can start by looking at comments and photos shared by locals to make a more informed decision. Plumbar Oakland provides an ego electric lawn mowers buying guide, and the information is totally objective and authentic. 1-877-466-5225 Find Local Service Center 1-800-652-2321 1-800-223-5168 Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206-2707 403.784.3518 (888) 407-7626 800-345-6007 (800) 387-6018 (800) 633-1501 1-888-332-6419 (877) 986-7783 Find Local Service Center Instead of having to switch back and forth between apps, drivers efficiently control their queue and see passenger info all in one place, making it easier to manage rides and get to where theyre going. (866) 788-7394 Please check your "promotions" folder if you do not see an email from us in your inbox. Find Local Service Center (800) 926-9768 Don't wait any longer. Departments Accessories LM2130 Ego Power+ 21 Inch Select Cut Lawn Mower , See Also: Accessories Preview / Show details, I have reached out repeatedly to their customer service number (1-855-346-5656) but have not received a call back from customer service. Street View and high resolution satellite imagery allow you to create more engaging experiences with additional detail. 217-735-1590 10:00am - 6:00pm EST (Saturday and Sunday). The initial cost is cheaper but if you factor in the cost of extra batteries, the price point is close to the same as a gas trimmer. Has anyone successfully ordered replacement parts for an EGO tool? I've been happy with my EGO products but I would discourage anyone looking to buy EGO products. JavaScript seems to be disabled in your browser. Like all tools and equipment, products sometimes are in need of repair or replacement. Please call before visiting a service center. Cases, connectors, and circuit boards are re-used and are not replaced or serviced. 403.784.3518 Cases, connectors, and circuit boards are re-used and are not replaced or serviced. Asked me if those are the "green ones"? Over the past 2 years I have intermittently called and emailed, but now they are denying my request to fulfill their previous commitment, and they lie about my prior attempts to contact them. Unauthorized modification of any information stored Somebody in the warehouse has to create a shiping label." Find Local Service Center Zero follow through or contact afterwards. Not even a timeline for someone to get back to me. For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). What would you like to do? This company is truly a joke save your money, energy and time ! When drivers are able to stay in your app as they navigate to a destination, you can send them alerts and notifications, add trips on the fly, and get a better overall look at their navigation behavior. 1. The EGO push mower is a great investment for those who want a well-performing, powerful, and versatile mower, but are on a budget. If you're a current EGO dealer or interested in joining our dealership program, please call: Be the first to know about new products and innovations. Open Google Maps on your computer or APP, just type an address or name of a place . Attention GMAIL users. +$9.99 shipping. EGO Power Plus 21-inch Mower Repair MI-Tinker 706 subscribers 50K views 2 years ago First I want to say I absolutely LOVE this EGO 56V Cordless Self-Propelled Mower Model LM2100SP. Has to be a repair center, which is apparently not all of them. If you have a problem with your mower while it is under warranty, the home improvement centers won't repair it for you. Stihl warranty is 90 days for commercial use and 1 year for home and only applies to the original owner--if this mower had a Stihl badge on it you'd still be in the same boat. As for the strummer that last about 15 (if that) on a full charge (according to the charger) Personal I am going to binboth these items & go back to petrol. 1-800-364-7938 Is it worth it to repair a lawn mower? Can't complain.The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower.It's a shame, they had a good run.Want reliability, look elsewhere. They promised to send me a replacement battery in 2020 and it got lost in the mail. The problem is this is not as profitable as selling new equipment and forcing obsolescence. Find Local Service Center Help your drivers get from point A to Z faster and safer. Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? $16.99. I purchased the EGO self-propelled Mower. Ego Battery is Not Correctly Installed , See Also: Phone Number Preview / Show details, Find manuals and safety sheets for EGO cordless garden tools, including lawn mowers , hedge trimmers, chainsaws and our multi-tool.