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Kind regards, Manuel Barrios Guest Experience Manager, I stayed in the Club Melia utilising my RCI membership. As you know the feedback we receive from our guests are of invaluable assistance. The Gran Melia in Tenerife was absolutely beautiful. It would be a pleasure to welcome you again to our resort. The ambience, food and views were stunning. It was nice to see the hotel having green days where you can opt out of having your room cleaned and you can get 20 euro's added to your bill for spending elsewhere, very good idea. We hope to see you soon in our hotel. Our son had a fab time there and felt very safe leaving him and he made some nice friends too, he got to interact with other children and we had some free time to chill out by the pool. Oasis Mediterranean - This poolside restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Please check you have entered your email address correctly before continuing. 12,387 reviews. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. A jewel of a resort just four hours from the UK. An elegant room comprising a bedroom with a fully furnished, private terrace to enjoy every ray of sunshine during your holiday in Tenerife. So just to let everyone who reads the reviews be careful of hidden charges even though its all inclusive. Kind regards form Tenerife, Manuel Barrios Guest Experience Manager. Check-in is from 3:00 PM - anytime. There are 7 onsite restaurants, offering options like international cuisine, a poolside location, and garden views. BRILLIANT. . Yes, Gran Melia Palacio de Isora offers airport transportation for guests. Such a luxurious enjoyable and spectacular stay, a wonderful resort and the best service from all the staff I have ever experienced. Please note that the payable Baby Club is for children ages 8 months to 5 years. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. Agave - This poolside theme restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. You'll find a business center on site. Although we make no difference between every customer we receive in our hotel and we try to give the best service no matter the tour operator-, it is true are room specific contracts. Room was equally as lovely, we did a little dance as was so pleased with it. Spent relaxing days by the adult pool. It is the staff and the music that make this hotel so magical. Fees and deposits are subject to change and might not include tax. The Pangea restaurant is a buffet help yourself operation. Du kan f Genius-rabatt p Gran Melia Palacio de Isora Resort & Spa! Own or manage this property? There are 7 restaurants on site, as well as a coffee shop/caf and a snack bar/deli. The natural beauty of Tenerife combined with an intense passion for service in the most superior luxury hotel on the island. Gran Melia Palacio De Isora. It is a proud for us to know it is your 9th visit in four years. Since our visit in Feb this year the Furniture in the main Atrium has been replaced, the Italian Restaurant now an external Dining area. Sie sollten bei minimum 30 bis 32Grad sein sind aber eher bei 23 bis 25. You're getting the lowest possible rate We Promise Opens in a new window. CST# 2083930-50. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Kind regards, Manuel Barrios Guest Experience Manager, I stayed in the Club Melia utilising my RCI membership. We will be back! 8 / 10. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Services include deep-tissue massages, hot stone massages, sports massages, and facials. Popular attractions Alcala Beach and Playa de Baja Larga are located nearby. Winter sun getaway at Gran Melia Tenerife couldnt have been better. Kind regards. Dear guest Lukeppp, Thank you for your preference in selecting Gran Meli Palacio de Isora for your family holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. Simplicity" Package . Kind regards, Manuel Barrios Guest Experience Manager, Excellent luxurious high quality hotel, so grand and beautiful, highly recommended. Tripadvisor performs checks on reviews. Maybe perhaps do something for the ones who are a little younger would be my suggestion, the hotel was very clean and well kept, The, staff at the hotel were amazing, they were really helpful and super lovely to our daughter and made a fuss of her. I think we will try for the red level next time see what thats like.. Dear guest Dan McGoverne, First of all, I would like to thank you for choosing Gran Meli Palacio de Isora for your holiday in Tenerife. Constructed around a fountain-filled courtyard that makes you feel as though youre breakfasting in Barcelona before spending the day pool-side. Does Gran Melia Palacio de Isora offer any business services? With views of the Atlantic Ocean, palm-dotted grounds and a seemingly never-ending infinity pool, Gran Meli Palacio de Isora offers five-star relaxation. All with fabulous wine. The reception looked awesome, if not a little intimidating on just how nice. 2023 Travelscape LLC, An Expedia Group Company. Now $327 (Was $624) on Tripadvisor: Gran Melia Palacio de Isora, Alcala. The main buffet pangea was better this time with warmer food, better service, and the other restaurants are still good but service dipped a little in the popular italian. Guests must contact this property in advance to reserve cribs/infant beds. Guests can enjoy drinks at the bar. Check in very speedy and a warm reception. 23kg bags. I opted for the full board choice. The service on the sunbed has a cost of 3 euros from the third order, which it is specified at the brochure. Tubbataha Reef Marine Park *Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Are any cleaning services offered at Gran Melia Palacio de Isora? Visited this hotel 27th-3rd march from the moment we arrived it has been exceptional the staff food and the entire hotel is wonderful couldnt fault it. Particular thanks to Iago (hope Ive spelt his name correctly), who is our childs superhero. Amazing hotel - our favourite hotel in Tenerife, Paradise: live music, great food, amazing staff, RedLevel at Gran Meli Palacio de Isora - Tenerife. In the same way, we want to thank you for your opinion about your arrival. It is the staff and the music that make this hotel so magical. Gran Melia Palacio de Isora Resort & Spa ligger ved havet i Alcal, og har et stort evighetsbasseng med saltvann og vannmassasje, direkte tilgang til stranden og naturlige saltvannsbassenger. I think we will try for the red level next time see what thats like.. Dear guest Dan McGoverne,First of all, I would like to thank you for choosing Gran Meli Palacio de Isora for your holiday in Tenerife.We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. Buffet breakfast had so much choice, I tried something different most days. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates), Guests must contact this property in advance to reserve cribs/infant beds, This property uses a grey water recycling system. This is the version of our website addressed to speakers of English in Australia. Kind regards, Manuel Barrios. A children's pool, a health club, and a spa tub are also featured at the luxury Gran Melia Palacio de Isora. Gran Melia Palacio de Isora: Brilliant - See 12,429 traveler reviews, 8,517 candid photos, and great deals for Gran Melia Palacio de Isora at Tripadvisor. I would like to thank you in the name of all the staff for your feedback; it helps us to know that our decisions are in the good way. Review tags are currently only available for English language reviews. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). We are more than pleased to know that you enjoyed the time spent at our resort and all the attention and services that we provided in order to create a memorable holiday for you. partir de $231. We would like to say a big thank you to MARTA GARCIA who kindly arranged to courier a key back to the UK we had left in the room. We are pleased to know that again, you have enjoyed our facilities and service. And to Roberto at Nami restaurant who was amazing at accommodating us. Spa by Clarins has 12 treatment rooms including rooms for couples and outdoor treatment areas. 11922 reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 12.434 opiniones. In addition, we are glad to know that you appreciated our rooms and facilities, created for each of our guests to find their made-to-measure experience.We are looking forward to welcome you soon.Kind regards,Manuel BarriosGuest Experience Manager, This is the version of our website addressed to speakers of English in the United States. The Gran Melia in Tenerife was absolutely beautiful. What are some restaurants close to Gran Melia Palacio de Isora? We wanted 1 week of luxury without having to leave the hotel. It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. At Gran Meli Palacio de Isora we welcome guests of all ages with our exclusive adults-only service at RedLevel or RedLevel for Families. The natural beauty of Tenerife combined with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meli Palacio de Isora to provide guests with endless magical and unforgetable moments. Review collected in partnership with this hotel, There are more places to choose from in the, gran melia palacio de isora hotel alcala, gran melia guia de isora, palacio de isora gran melia, Frequently Asked Questions about Gran Melia Palacio de Isora. ##. Conveniently located restaurants include Tres Raices, Casa Mon, and El Rincon de la Barriga. It is the staff and the music that make this hotel so magical. This may not be a comprehensive list. Would go back in a second but would book with the hotel direct next time. 011 44 808 234 1953. Flights; Destinations. Best regards, Manuel Barrios. Youre not relegated to a limited menu but fed ridiculous quantities of all thats available: ceviche, steak, freshly-caught fish. Ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. flight, hotel or transfer). It is always wonderful to read such positive feedback, which serves as a great motivator to our team. Child must be included in the booking in order to benefit from this offer. Guest Experience Manager. Special requests are subject to availability at the time of check-in. I opted for half board and was not disappointed. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, dream about relaxing in one of our pools and delight your palates in our wonderful restautants. Arrived Sunday for 10 days all inclusive. the rooms were spacious and spotless. The Gran Melia Palacio de Isora really excels itself when it comes to guest entertainment and aims to offer the bet on the island, with nightly shows in the Atlantic Plaza, live music, musical groups and unforgettable panoramic shows. My only dissapointment was that we arrived at 11pm and there was no complimentary water or snacks left in the rooms for us and we had 10 people in the party with 4 children aged 7 - 10 years. Waiters and waitresses taking orders with no service charge. My fiance treated me to a weeks stay at this hotel, and I've got to say, it's the best hotel I've ever stoped at, and that's the honest truth, the service was exceptional, every time we walked past a member of staff, they went out of their way to make us feel welcome. Our main objective is to offer the best service and reading your comments help us to know that our changes are in the good way to give our costumers the best possible experience. All rights reserved. Any other arrangements must be coordinated with the property prior to arrival. Kind regards, Manuel Barrios. Please fix the following errors to continue: "is the best hotel I have ever seen. Winter sun getaway at Gran Melia Tenerife couldnt have been better. Our team checks each review posted on the site disputed by our community as not meeting our. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. Review of Gran Melia Palacio de Isora. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. We are more than pleased to know that you enjoyed the time spent at our resort and all the attention and services that we provided in order to create a memorable holiday for you. Promotion exclusively for the European markets. Dear Guest 681shivp, Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday at Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. Thank you to Gran Melia for a wonderful stay. We are glad to read that our exclusive facilities and our staffs dedication to a service of excellence, were to your liking, providing you with a memorable holiday. My husband and I are early 30s with no children. I have read some reports about this hotel and sometimes I think people want too much for their money. 2 gripes are fold out bed was horribly uncomfortable . Constructed around a fountain-filled courtyard that makes you feel as though youre breakfasting in Barcelona before spending the day pool-side. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and . We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. Dear Guest 681shivp, Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday at Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. Kind regards form Tenerife, Manuel Barrios Guest Experience Manager. We went all-inclusive and it was phenomenal. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Lovely room great size and should you want to cook in good facilities within the apartment. Buffet breakfast had so much choice, I tried something different most days. Reisen Wichtige Hinweise Login. We are looking forward to welcome you in a near future and we remain at your complete disposal.Kind regards,Manuel BarriosGuest Experience Manager, We recently stayed here with our two year old daughter, we had a master suite with a side sea view.Our room was great, really spacious with a big bed and huge jacuzzi bath. Gran Melia Palacio de Isora. The rooms are a good size; modern and clean. Foarte bine. The food was delicious and grand, and so much choice and options, 6 high end restaurants to choose from for evening dining, and the buffet for breakfast was excellent. 1.052 evaluri. Check In / / . It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. A new beach with natural swimming pool is right outside the resort. Cant wait to go back. Gran Melia Palacio de Isora: Unglaublich, wie 5 Sterne und hoher Preis einen in die Irre fhren - Auf Tripadvisor finden Sie 12'437 Bewertungen von Reisenden, 8'533 authentische Reisefotos und Top Angebote fr Gran Melia Palacio de Isora. We are more than pleased to know that you enjoyed the time spent at our resort and it is always wonderful to read such positive feedback, which serves as a great motivator to our team. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. And of course, thanks for sharing it on Trip Advisor. Does Gran Melia Palacio de Isora have airport transportation? Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Fab hotel, outstanding staff, yummy food. Guardar. Room types may vary. We are looking forward to welcoming you again soon for another amazing stay with us.