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09-02-2022 The main difference between Virgin Media and BT is that Virgin Media offers cable broadband while BT offers fibre optic broadband. The consent submitted will only be used for data processing originating from this website. Please check your cable connection to the Hub is tight and that no other cable connection in t. It might flash or change colour when you first turn the Hub on or after a restart. Well, thats what well explain. What do the lights of your Super Hub 3 mean? Some of our partners may process your data as a part of their legitimate business interest without asking for consent. From top to bottom, they are: The first thing that strikes you about the Super Hub is the large glowing button on its side. ------------------------------------------------------------------------------------------------------------------------------, If the 0800 number reports nothing then. if it is a "wider" fault then not enough people have called in for them to establish the pattern - so you need to call it in and see what they say when they test your connection, Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You can find this on the base of your Virgin Media box if you havent already changed it. You could also have the Phone light flashing on certain models, which says an issue with your phone line but not your broadband connection. This leads many people to ask why is my Virgin Media box flashing green? The reason that your Virgin Media router is flashing green is that it is searching for WPS. Privacy Policy. If the power button is red, it has a power issue, call Sky for help. I did a factory reset as suggested but its gone straight back to flashing green light. Check that the Virgin Hub 3's power supply is securely attached to the wall and the back of the Hub and that it is turned on. Remember that the Hub can take five to ten minutes to reboot, so be patient. on Its worth mentioning that not only will it give you better internet coverage but most smart routers have additional features like parental controls and advanced network features like QoS and VLAN functionality. An example of data being processed may be a unique identifier stored in a cookie. Running modem mode and your own router is a good idea for a number of other reasons, e.g better router features, better WiFi etc (although you could just use your own access points for WiFi . Will it resolve on it's own? Yes the engineer came and fixed the problem thanks. The first troubleshooting step for any electronic device is to turn it off and on again. Don't worry, it happens to the best of us. Its in modem mode. These work to boost your WiFi signal, giving you a better connection in every room of your home. The quickest way to find out is to visit the Virgin Media website and input your postcode into their service checker. Here's what each one means. Generally, the lights on your Virgin Media Hub will depend on the type of hub it is. In most cases, this isnt a good sign, but it can tell you how to fix the issue. If you are having connectivity issues then a factory reset should get you up and running again in no time. Please can anyone help? Once you reach the WPS settings, you'll need to disable both WPS options and press save. Ive plugged and unplugged, checked all the connecting wires and been through all the troubleshooting steps provided and it is still flashing green. In a WPS connection is established during this time, the light will become solid blue for around 20 seconds. In this article, well explain how to disable WPS on your Virgin Media box, stopping that annoying green light from flashing at you. Then, log into your hub settings using your login details. It may be stuck in an update loop. You could also try the web page http://www.virginmedia.com/servicechecker. Broadband can be used for a wide range of activities, including browsing the internet, streaming TV and films, gaming and working from home. Doi have to keep the hub on permanently or can I turn it off at night? Apologies for the delay in getting back to you. The content on this domain may also contain links from other affiliate programs. Continue with Recommended Cookies. If your Virgin Media Hub is getting too hot, it will shut itself off to prevent any damage. Hey, I'm Jon. If you live in a flats or apartments, then your connection will come through the main building before going to your individual property. As well as cable TV services, you can also have your home phone, mobile phone and your broadband with Virgin too. This flashes during set up and will stay white during normal operation, but turns red if there's a problem. But it doesn't seem to be working. As soon as you see the white power light solidly lit youre all set. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Below are explanations for Super Hub 3 users, which might be helpful if youre having trouble connecting to the internet, or are simply curious about how your Hub is performing. So, what do the Virgin Media router lights mean? 13-02-2022 It isn't on during normal use, but turns red if there is a problem. (Super Hub Light Guide for VirginMedia), How to make the perfect Ethernet Cable (11 Step Guide), Best Third Party Router for Virgin Media (Easy Guide), What Is WiFi for Facebook? 23 April 2009 at 12:34PM in Broadband & internet access. Computer Turns On But Monitor Says No Signal (How To Fix No signal to monitor), How to Change WiFi Password on Virgin Media Router, BT Hub Flashing Orange Light? For more information, please see our on The Virgin Media Hub 3.0 features four lights on the front: WIFI, Internet, WPS button, and Base light. Most of the Hubs are similar, and the colours mean the same thing on the majority of them. I hope they find the perpetrator soon. If you would like to learn more about what a replacement router should have in terms of features and functionality then be sure to read our Virgin Media replacement router article here. But it doesnt seem to be working. This is a pretty common one and isnt anything to worry about it could just be an outage in your area, but itll likely be fixed with a quick reboot. Super hub - Status lights and control buttons. Ah well, guess Ill have to look at the flashing light for a few more days! To connect other devices, such as a computer or printer, to our wireless network using WPS (WiFi Protected Setup), we must press the WPS button. This fee is usually 50 per device. Rebooting the Hub may take anywhere from five to ten minutes so please be patient. That is concerning that someone has been cutting cables. Its also great for keeping in touch with friends and family online. What then!? But if its flashing green, then you likely have an issue with the power connecting to your router. Ive done everything imaginable, unplugged everything etc, Thanks (waiting on calling up virgin as I dont have the log in details as I rent, so annoying), Scan this QR code to download the app now. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I've only had Virgin media since mid-October so the hub is brand new. First, you have the Wifi Light. Luckily, it is easy to solve this problem. Contact us at [emailprotected]Sitemap, What Do the Virgin Hub 3 Lights Mean? If its red, this indicates that theres a problem with your WiFi connection. We cover this in full details in our article so be sure to read on. and our If there are, you will just need to wait for the issue to be resolved. If youre experiencing problems with your internet, you might be wondering whether there is a problem with Virgin Media broadband in your area. @libby_sparks. However, its lights are slightly more complicated than the Hub 3.0. Wait at least a full minute for the router to reboot. If its red, this indicates that theres a problem with your internet connection. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. on Thanks for your response. Examples of a bad WiFi setup include: We have put a short list together for inexpensive replacements that will have your WiFi performing as it should. ), To Help with The Rising Cost of Living, Virgin Media O2 Is Expanding Its List of Data-Free Services, The Easiest Way to Convert Your Micro SIM to Nano SIM, participates in the Amazon Associates Program, an advertising program that provides sites with the opportunity to earn commissions simply by advertising and linking to products sold by Amazon and other select businesses. This demonstrates that the router is working effectively. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. The only solution I have received is to book an engineer - Ive done so, but the earliest appointment is on Saturday and I need the internet in order to work for the rest of the week. Virgin Media broadband uses a cable to connect to your house. Red Light. No one wants to see a red light on any router, and its no different for Virgin Media. TV was connected and still working. Give it 5 minutes and hopefully the white light should come back on. If your Virgin Media Hub is not receiving power, it will not work. This can be used in conjunction with WPS enabled wireless devices to connect to your home network. Check to make sure that the power cord is firmly plugged into both the wall outlet and the back of the hub. Contact us at, Green power light flashing WiFi Light Green, The green power light is on and the WiFi light is flashing green, White Power Light on and Internet light flashing green, The power light is on and the Internet light is flashing red, that is having trouble connecting to your WiFi, needs to be firmly connected between the wall, Virgin Media users end up doing this when the WiFi, internet coverage but most smart routers have additional features like parental controls and advanced network, Sky Broadband Hub Light and Their Meanings Explained, Uncovering the vents if anything is obstructing the Hubs airflow, Putting the Hub in the upright position if you have not already done so, Verify that the white cable is securely connected to the. 1. Finally, navigate to the admin settings and reboot your Virgin Media box. Purple? I went on holiday on Saturday morning and my hub/WiFi was working fine. Now, navigate to the Advanced Settings, then click on Wireless. When you first set up your router the WiFi LED will flash white, then turn green and finally turn off. Love tried everything. This should flash when the Hub powers-up, it then stays green for a couple minutes before tuning off completely. The Internet LED will be off when your Hub is connected to the network and can access the internet. It means there is an issue with your connections even though the Virgin Hub 4 is on. Hub 3 flashing green light on 09-02-2022 02:37. . The solution to this is to disable WPS, which should stop the green WiFi light from flashing. The arrow light isn't on at all. If its not, try moving it to a location with better airflow. 09-02-2022 Power off. You might want to consider installing a stand-alone WiFi router if you find that the Super Hub 3 simply isnt working for you. Alternatively, you can check the Virgin Media Twitter account to see if there is a problem and when they expect to have resolved it. Finally, navigate to the . This includes the Super Hubs and the Hub 3, which are some of the more common routers. If you are not using a Virgin Media hub for your WiFi then this is normal. Switching Bank Accounts Everything You Need To Know. This light flashes green when the Hub's downloading a software update. Close. If your Virgin Media Hub isnt working, then you can use the light codes above to work out what the problem likely is. Feel free to leave a comment if you want to get in touch. Huh? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hopefully, this article has answered your question of Why is my Virgin Media box flashing green? If youre still experiencing problems with your broadband, then its a good idea to check the Virgin Media website or give them a call to see if there is an ongoing issue in your area. Is it starting to resemble a spaceship fromClose Encounters of the Third Kind? Is your Virgin Media router quite literally on the blink? But in most cases, a green light will mean something else depending on which light is green. 11:40. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. 15-02-2022 Wait. HELP! The best way to get started would be by looking at the suggestions above and choosing a WiFi router that suits your budget or reading our mesh WiFi article. This router includes features such as parental controls and WiFi boosting. To do this with your Virgin Media Hub, simply press the Power button on the back of the unit. We've all been there: there's a Virgin Media Flashing Green Light on your router, and you have no internet.It can be quite frustrating when your internet goe. It isn't on during normal use, but turns red if there is a problem. You need to verify that the white coax cable from Virgin Media's wall sockets is also tightly connected to the Hub. In this article, well explain what each light means and how you can troubleshoot any issues you might be having. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. If youre getting a yellow light and your router isnt working, then it is likely theres a lot of congestion on the network in your area. Jamie has been an avid gamer since the release of the Amiga 500 back in the early 1990s. Do you know if getting a router and running the hub in modem mode is likely to help prevent this happening again? All you need to do is install an Ethernet cable that will connect from your Virgin Media Super Hub to your new stand-alone WiFi router. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 13:38, Thanks for your reply. If your Wifi Light is flashing red, then youre going to need to factory reset your router. Open your internet browser and navigate to 192.168..1. This flashes during set up, and then stays green for 2 minutes when you're done. . These lights can provide a lot of information about the status of your network and how to resolve any problems. checked all the connecting wires and been through all the troubleshooting steps provided and it is still flashing green. No internet. So, lets look at the Virgin Media router light colours and see what they mean. All there is, is a green flashing light?! The content on this domain may also contain links from other affiliate programs. 15:18. I have logged in to the routers settings and nothing looks untoward there. The Hub appears to be working and online, which means that its probably your phone, laptop, or another device that is having trouble connecting to your WiFi network. Before you start, youll need to have your hub settings password. Seems as though someone has been going round Edinburgh cutting Virgin media cables over the past couple of weeks - specifically in the leith area. This means that Virgin Media will continue to provide broadband services to its customers. 10:46. Thanks for your reply. This can often resolve minor issues. Spacehop 2023. I'm an engineer by trade, so it makes sense that I'm obsessed with anything technology related! If your Virgin media router is flashing green light, it indicates that the router is updating any software. D01 C9W8, Pega authentication failed. Both Virgin Media and Sky offer broadband services that are fast and reliable. The Wi-Fi light: If this is flashing or solid green, the Wi-Fi is . You can also try a different Ethernet cable to rule out any issues with the original one. The troubleshooter keeps bringing me back to wait for a technician. Easy fixes for this include: This means that the Hub is on, but your WiFi isntif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'itblogpros_com-banner-1','ezslot_8',122,'0','0'])};__ez_fad_position('div-gpt-ad-itblogpros_com-banner-1-0'); You may have a loose connection somewhere along the line. After it, navigate to the Admin settings and restart your Virgin Box. Aside from this, theres no other reaosn why youd see a white light on your Virgin router. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. This light flashes green when the Hub's downloading a software update. Picture in comments for reference, it's the arrows symbol that's flashing. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Privacy Policy. The power light may be yellow instead of white, and this just means that the router is working fine. Check that the Virgin Hub 3s power supply is securely attached to the wall and the back of the Hub and that it is turned on. If the light on your Virgin Media Hub is red, it means that there is a problem with the connection between the hub and the network. 15:32, on I have switched it off and on and reset it a few times. From here, you'll need to navigate to 'advanced settings', then click 'wireless' and finally 'WPS'. What do virgin hub 3 lights mean? The Hubs power supply should be firmly attached to the wall and work. The "Ready" light: This should be on 24/7. Your Hub (modem) normally has just one light on, but from time to time you may see others turn on too. Hi, this video shows you the steps I took to fix my Virginmedia V6 box which had the flashing green and amber light, and it was stuck on the welcome screen. Its also a good idea to shop around, as companies will offer deals at different times of the year that you can take advantage of. Whats The Difference Between DVI-I and DVI-D? For example, if your Virgin Media Hub 3.0 has difficulties connecting to the ISP or if it is restarting, you may see a green blinking light on it. D01 C9W8 The engineer was very helpful and friendly. Powered by unlimited lightning-fast broadband, our Hub serves up the WiFi strength you need to scroll, meme and stream. Virgin media hub 3 green flashing light! Internet Light. Its important to note that if youre cancelling your Virgin Media subscription within the minimum term, you may be charged an early termination fee. However, if the blue light begins flashing rapidly, this means that the WPS connection has been unsuccessful. Both of these companies offer similar services for a very similar price point. Reload the page to resume, https://f1.media.brightcove.com/4/1496514740001/1496514740001_5566196853001_5566195399001.mp4?pubId=1496514740001&videoId=5220710900001. If you do switch to Virgin, then theyll send you their own router. They will be able to help you troubleshoot the issue and determine whether there is a larger problem with the network. Once you reach the WPS settings, youll need to disable both WPS options and press save. its just coming back to book an engineer. D01 C9W8, Pega authentication failed. Brand new boxs as I moved homes everythings connected properly and still nothing big. Understand what each of the lights on your hub means, and learn how to reboot it . Two LEDs on each RJ45 LAN socket (left = amber . Ill try to mention where the code may mean something difference in this case. Laggy web portal. Do you have TV services with Virgin and are they working? The device should now have stopped searching for WPS, meaning that the green WiFi light should have stopped flashing. Although there have been improved Virgin Media hubs released over the years, the majority of them feature the same colours which indicate the same thing. The engineer said hed dealt with a lot of these issues in the past couple of weeks and that the police were still looking for the perpetrator. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. For more information, please see our Your best bet is to get in touch with Virgin about the issue. This flashes during set up, and then stays green for 2 minutes when you're done. Had the wifi for some time now! It resolved itself but it's still a little frustrating because this has happened multiple times now. It may also flash green when the Hub is performing a software update. Virgin is currently the only broadband provider in the UK that does not use Openreach infrastructure to provide broadband. Would purchasing a separate routerand running the hub in modem mode fix this issue? Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. To find out more about the Community check out our Getting Started guide, on He's the proud owner and author of makeawebsitehub.com a site that provides webmasters with valuable resources on how to build traffic and make money online from their blogs. The Big Tech Question is a joint venture between. This means there's an issue . HELP! 2023 IT Blog Pros participates in the Amazon Associates Program, an advertising program that provides sites with the opportunity to earn commissions simply by advertising and linking to products sold by Amazon and other select businesses. From bottom to top, they are: As ISP routersgo, the Virgin Media Super Hub 2/2ac is quite stylish. 1. jumbledzebra 2 yr. ago. I didn't need an engineer to come as I had the required box installed already as was with Virgin last year but then left. If its red, then this is an indicator that the hub is actually overheated, and you might need to find a better position for it with a little more ventilation. I can see the WiFi when I want to connect to it (I have all my devices already connected to it . If you have a problem with your Virgin broadband, you might be wondering how you can get in contact with Virgin customer services. This cable is usually buried underground, and goes from the Virgin Media street cabinet to your property. Next, you will need to put your Super Hub 3 into Modem Mode. A good place to check if there is a widespread problem is to visitDowndetector, this is a popular website to check if websites, internet services providers, and apps are down. In order to do this, follow the steps below: This means that the Hub is probably switched off, or the wall plug is, or both. Virgin Media's mighty Hub brings the magic right into your home. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Here they are from top to bottom: Once youve identified the light that isnt doing what it should, try running through thesteps below: READ NEXT:How do I set up Wi-Fi Calling on an iPhone? Virgin Media - FLASHING GREEN READY LIGHT!!! I went into modem mode and then back out. If it's blinking blue or green, all's well; if it's dark, you've got an issue. You might have a separate WiFi router that handles all of the WiFi connections instead, which means that you are running in modem mode. The only difference is on the Hub 3 the light is a strip near the top of the router, while the Hub 5's lights are on the bottom. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Lights on the Hub Modem (white) Rebooting The Hub (white) Support for the Hub 2.0 (black) Close. However, if you just need a basic internet connection for things like browsing the web and checking email, then WiFi would be fine. I have logged in to the routers settings and nothing looks untoward there. This should flash when the Hub powers-up, it then stays green for a couple minutes before turning off entirely. I can see the WiFi when I want to connect to it (I have all my devices already connected to it for months) but it just doesnt work?! Sometimes, youll also have the Power Light, which is typically white if its working properly. It's white when everything is working as it should. Share with friends. Once you know what these colours mean, youll easily be able to work out what your issue is. Make sure that your account is active and that you have paid any outstanding bills. The light codes on the Virgin Media 4 hub are the same as the Hub 5. Replying to . When this button is pressed, the router will display a flashing blue light for around two minutes. New around here? Rebooting the Hub may take anywhere from five to ten . Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait a day or two for a VM staff member to get to your post. The flashing green color on media hub 3 signifies that the router is trying to connect over WPS. If youre having trouble connecting to the internet, the first thing you should do is check your Virgin Media account. This flashes during set up, and then stays green for 2 minutes when you're done. Seeing a flashing light on your Virgin Media router is bound to leave you concerned. Create an account to follow your favorite communities and start taking part in conversations. You need to keep your router on all the time. From top to bottom, this is what the other lights on the Super Hub mean: The "Traffic" light: If this is twinkling blue or green, everything's working. 14:03. This means that the Hub is probably switched off, or the wall plug is, or both. Heres a general guide of things to run through if you want to try and get your hub up and running properly as soon as possible. Check to see if the hub is in a well-ventilated area. Apparently no issues in the area. If you see the green flashing Internet light, give it some time to complete what it has started. Thanks for this picture of the hub, Libby. 09-02-2022 The Hubs IP address changes from 192.168.0.1 when in Modem Mode, so once you change to Modem Mode you will need to use 192.168.100.1.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'itblogpros_com-large-mobile-banner-2','ezslot_13',125,'0','0'])};__ez_fad_position('div-gpt-ad-itblogpros_com-large-mobile-banner-2-0'); If youre still having trouble with your Super Hub 3, you may want to consider using a third-party WiFi router or even or even a slick new mesh WiFi setup if the built-in WiFi of your Super Hub 3 is giving you too many problems. WhatsApp: 07305327112, Press J to jump to the feed. Check it's plugged in. Flashing red and blue: The router is connecting to a device via WPS. You also have the Internet Light at the top of the Hub, which is the two arrows facing opposite directions. Save my name, email, and website in this browser for the next time I comment. I chose Virgin as the previous occupants had it and it worked in the flat. To fix this issue, you should check the cables going into the Hub to ensure that they are pushed in fully. This means there's an issue . It may turn on if there's a phone network issue. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update.